The Hotel Service Manager position at Sofitel Brisbane Central requires an experienced leader to oversee operations and guest services at the hotel. The role involves managing staffing, enhancing guest experiences, and ensuring safety regulations are upheld, all while promoting a positive team culture in a vibrant coastal setting
Job Summary
The role involves determining staffing requirements and allocating duties across Lobby Service teams to meet occupancy demands.
Employees enjoy unique benefits including dry-cleaning services, birthday days off, and discounted accommodation across 4,500+ properties.
The position requires overseeing day-to-day operations while championing a culture of health and safety within the hotel.
Matching Summary
Match Score: 85
The Hotel Service Manager position at Sofitel Brisbane Central requires an experienced leader to oversee operations and guest services at the hotel. The role involves managing staffing, enhancing guest experiences, and ensuring safety regulations are upheld, all while promoting a positive team culture in a vibrant coastal setting.
Salary
Base: AU$76,515.00 – AU$80,000.00 per year; Bonus/Equity: Not specified; Benefits: Dry-cleaning, gym membership, accommodation discounts
Skills & Requirements
Must-have
Minimum two years hotel management experience
Strong leadership and decision-making skills
Customer-focused mindset for guest experiences
Nice-to-have
Tech-savvy and adaptable to new systems
Detail-oriented and proactive approach
Results-driven team culture builder
Key Requirements
Minimum of two years experience in hotel management
Diploma in Hotel or Motel Management (preferable)
Strong leadership skills with effective decision-making ability