Restaurant Service Supervisor (10-month Contract) - The Rec Room Brentwood
The Rec Room Brentwood
Brentwood, Canada
Base: 20.85cad; bonus/equity: not specified; benef...
Seamless guest service execution
Maintain cleanliness and safety standards
Handle guest concerns professionally
Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand
Job Summary
Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand.
Ensure that guests are greeted upon arrival, and questions or concerns are promptly and courteously resolved, while striving to achieve sales targets.
Deliver employee training and development for assigned area of responsibility and ensure gaming initiatives are executed accordingly to drive financial performance.
Matching Summary
Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand.
Salary
Base: 20.85CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Seamless guest service execution
Maintain cleanliness and safety standards
Handle guest concerns professionally
Delegate tasks appropriately
Execute company programs and service standards
Nice-to-have
Protect and enhance brand
Role model company culture
Anticipate and react to business changes
Key Requirements
1-3 years supervisory experience
Food service, retail, or amusement industry experience