Not specified (assumed to be flexible or hybrid based on typical industry practices).
Linux vm troubleshooting
Sftp production support
Root cause analysis
IDC Technologies is seeking a Secured File Gateway Support & Development professional to monitor and troubleshoot production issues related to Linux VMs and vendor products. The ideal candidate should possess 1–3 years of relevant experience, strong technical skills, and effective communication abilities to collaborate with cross-functional teams
Job Summary
The role involves monitoring and troubleshooting production issues across Linux VMs, vendor products, and SFTP environments.
Candidates will perform root cause analysis to prevent future issues while maintaining detailed documentation via JIRA.
Approximately 10-20% of the time is dedicated to development work within the vendor product alongside deployment responsibilities.
Matching Summary
Match Score: 85
IDC Technologies is seeking a Secured File Gateway Support & Development professional to monitor and troubleshoot production issues related to Linux VMs and vendor products. The ideal candidate should possess 1–3 years of relevant experience, strong technical skills, and effective communication abilities to collaborate with cross-functional teams.
Skills & Requirements
Must-have
Linux VM troubleshooting
SFTP production support
Root cause analysis
Java and SQL skills
UNIX and scripting languages
Nice-to-have
Cross-functional collaboration
JIRA documentation experience
On-call rotation willingness
Process improvement mindset
Key Requirements
Bachelor's degree in Computer Science or related field
1–3 years of experience in Production Support
Strong technical skills in Java, SQL, UNIX, and scripting