Junior Field It Support

ticketmaster.se

Dublin, Ireland
Fully remote
Installation and support of proprietary hardware
Technical support at live events
Customer focused service delivery
The Technology Support team provides technical support and installation services across various business units to ensure successful delivery of major events and festivals

Job Summary

  • The Technology Support team provides technical support and installation services across various business units to ensure successful delivery of major events and festivals.
  • The role involves supporting a wide range of hardware and software solutions, often working onsite at festivals and outdoor events to enhance the fan experience.
  • Ticketmaster fosters an inclusive culture focused on reliability, teamwork, integrity, and belonging, encouraging professional development and a fan-first mindset.

Matching Summary

The Technology Support team provides technical support and installation services across various business units to ensure successful delivery of major events and festivals.

Skills & Requirements

Must-have

  • Installation and support of proprietary hardware
  • Technical support at live events
  • Customer focused service delivery
  • Network device configuration and support
  • Incident management and asset tracking
  • Valid clean driving licence
  • Ability to travel and work flexible hours

Nice-to-have

  • Interest in wired and wireless networking
  • Eager to learn entertainment business needs
  • Good interpersonal and communication skills
  • Dynamic to meet live event environment needs
  • Teamwork and integrity values
  • Fluent English communication

Key Requirements

  • Valid clean driving licence
  • Ability to travel
  • Fluent English
  • Willingness to work nights, weekends, or holidays

Work Rights

Not specified

Tailored Resume

Cover Letter