Professional Services Engineer

NiCE

Remote
Remote
Enterprise application installation
Microsoft windows server administration
Sql database administration and scripting
NiCE is seeking a Professional Services Engineer (PSE) to be responsible for the installation, deployment, upgrading, and maintenance of their products at customer sites. The role requires strong technical expertise in enterprise applications, networking, and customer communication skills, while offering the chance to work with a leading company recognized for its innovation and market leadership

Job Summary

  • The Professional Services Engineer is responsible for installing, deploying, upgrading, and maintaining NICE products and platforms at customer sites.
  • This role involves troubleshooting and resolving technical issues, drafting implementation plans, and collaborating with clients' System Engineers.
  • The company is an innovation powerhouse excelling in AI, cloud, and digital, with a global presence and a commitment to extraordinary customer experiences.

Matching Summary

Match Score: 85

NiCE is seeking a Professional Services Engineer (PSE) to be responsible for the installation, deployment, upgrading, and maintenance of their products at customer sites. The role requires strong technical expertise in enterprise applications, networking, and customer communication skills, while offering the chance to work with a leading company recognized for its innovation and market leadership.

Skills & Requirements

Must-have

  • enterprise application installation
  • Microsoft Windows Server administration
  • SQL database administration and scripting
  • networking concepts (LAN/WAN, firewalls)
  • troubleshooting and root cause identification

Nice-to-have

  • customer relationship management
  • proactive communication
  • knowledge sharing
  • adaptability to changing environments

Key Requirements

  • 2-3 years of hands-on experience
  • Relevant certifications are a plus
  • Experience with VoIP, CTI, and telephony systems is an advantage

Work Rights

Not specified

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