As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home
Job Summary
As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
Matching Summary
As a Patient Access Representative, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
Skills & Requirements
Must-have
registration and insurance eligibility
collecting co-payments
customer service excellence
work in an emergency department setting
use multiple data systems
Nice-to-have
Christian values of service
build a rewarding career
diverse and welcoming environment
act as a resource for training
Key Requirements
High school diploma or GED and two years of experience