Customer Service Officer/ Licence Testing Officer

VicRoads

Sale, Victoria, Australia
Base: $64,066 - $69,294; bonus/equity: opportuniti...
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Full valid driver's license required
Intermediate computer literacy skills
Ability to navigate digital platforms
** VicRoads is seeking a Customer Service Officer/Licence Testing Officer for their Sale Customer Service Centre in Victoria. This full-time role focuses on delivering registration and licensing services, requiring strong customer service skills, adaptability, and teamwork. **

Job Summary

  • The role involves delivering registration and licensing services over the counter, face-to-face, by telephone, and in writing in accordance with established policies.
  • VicRoads offers competitive salary and benefits including opportunities to earn a bonus, salary packaging, and 16 weeks paid parental leave.
  • Employees work collaboratively within the Registration and Licensing division to ensure Victorians are safe on roads while supporting corporate change initiatives.

Matching Summary

Match Score: 75

** VicRoads is seeking a Customer Service Officer/Licence Testing Officer for their Sale Customer Service Centre in Victoria. This full-time role focuses on delivering registration and licensing services, requiring strong customer service skills, adaptability, and teamwork. **

Salary

Base: $64,066 - $69,294; Bonus/Equity: Opportunities to earn a bonus; Benefits: Superannuation, Salary packaging, Fitness Passport, discounts

Skills & Requirements

Must-have

  • Full valid driver's license required
  • Intermediate computer literacy skills
  • Ability to navigate digital platforms

Nice-to-have

  • Exceptional customer service skills
  • Positive can-do attitude with keen eye for detail
  • Adaptability and flexibility with change
  • Team player willing to go above and beyond

Key Requirements

  • Full valid driver's license
  • Predominantly located in Australia
  • Right to work in Australia

Work Rights

Must have right to work in Australia

Tailored Resume

Cover Letter