Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients, ensuring alignment of technical solutions with business objectives. The ideal candidate should have a strong background in technical account management within a B2B SaaS environment, with specific expertise in e-commerce
Job Summary
The role serves as a strategic technical partner to enterprise clients, aligning platform capabilities with business objectives to drive growth.
Candidates will manage channel implementation strategies, oversee operational workflows, and resolve complex technical issues in collaboration with internal engineering teams.
The company offers a comprehensive benefits package including medical coverage, a 6% 401(k) match, and up to 25 days of PTO after five years of service.
Matching Summary
Match Score: 85
Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients, ensuring alignment of technical solutions with business objectives. The ideal candidate should have a strong background in technical account management within a B2B SaaS environment, with specific expertise in e-commerce.
Salary
Base: $60,000-$100,000 per year; Bonus: Discretionary bonus of 10% of annual base salary; Benefits: Medical, dental, vision, 6% 401(k) match, 20-25 days PTO, wellness stipend
Skills & Requirements
Must-have
2+ years technical account management experience
Proficiency with Microsoft Excel and Copilot
Experience with Salesforce or JIRA tools
Knowledge of data mapping and feed architecture
Strong project management and communication skills
Nice-to-have
Bachelor's degree in business or engineering
3+ years in solutions engineering roles
Experience with enterprise eCommerce platforms
Familiarity with SaaS deployment models
Background in cross-functional stakeholder management
Key Requirements
2+ years experience in B2B SaaS or marketplace roles
Foundational understanding of channel requirements and data flows
Demonstrated ability to manage technical projects effectively