Ifm Operations Director

42

Derby, United Kingdom
**
5+ years client-facing facilities leadership
Ifm service delivery model expertise
Strategic client relationship management
** The IFM Operations Director position at JLL in Derby, UK, seeks a dynamic leader to oversee integrated facilities management for a key client, Rolls-Royce. The role emphasizes building strong client relationships, driving operational excellence, and fostering a collaborative team culture. **

Job Summary

  • The role serves as the primary client-facing representative for JLL's IFM contract at Rolls-Royce in Derby, driving operational excellence and strategic partnerships.
  • This position requires a transformational leader capable of building high-performing teams while fostering a collaborative 'one team' culture integrated with client operations.
  • The successful candidate will manage complex facility operations including maintenance, security, and life safety systems while ensuring continuous improvement and cost optimization.

Matching Summary

Match Score: 75

** The IFM Operations Director position at JLL in Derby, UK, seeks a dynamic leader to oversee integrated facilities management for a key client, Rolls-Royce. The role emphasizes building strong client relationships, driving operational excellence, and fostering a collaborative team culture. **

Skills & Requirements

Must-have

  • 5+ years client-facing facilities leadership
  • IFM service delivery model expertise
  • Strategic client relationship management
  • Transformational change leadership experience
  • Multi-disciplinary team management
  • HVAC electrical plumbing security knowledge
  • Contract budget and KPI management

Nice-to-have

  • Background in Defence or Aerospace sectors
  • Experience with IWMS and digital transformation
  • Professional certifications like CFM or LEED AP
  • Consulting or professional services background
  • Track record of winning contract renewals
  • Strong executive presence for C-level interactions

Key Requirements

  • Bachelor's degree in Facilities Management, Engineering, or Business Administration
  • Minimum 5+ years in client-facing leadership roles within IFM
  • Proven track record in large static site environments
  • Demonstrated success in turning around underperforming accounts

Work Rights

Not specified

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