Operations Transformation & Technology, Principal

AIA Group

Kuala Lumpur, Malaysia
Digital initiatives
Operational transformation
Requirements management
This individual contributor role is responsible for driving key digital initiatives and operational transformation within the division

Job Summary

  • This individual contributor role is responsible for driving key digital initiatives and operational transformation within the division.
  • The role translates business needs into clear, actionable requirements, leads end‑to‑end project delivery without a direct team, oversees UAT to ensure solution readiness, and drives continuous process improvement across all operational channels.
  • Partner with HR, Communications, and Business Leads to deliver change interventions and support business transition.

Matching Summary

This individual contributor role is responsible for driving key digital initiatives and operational transformation within the division.

Skills & Requirements

Must-have

  • digital initiatives
  • operational transformation
  • requirements management
  • UAT governance and execution
  • process improvement and standardization
  • stakeholder engagement and collaboration

Nice-to-have

  • continuous improvement mindset
  • drive for operational excellence
  • thought leadership
  • change champion

Key Requirements

  • 8-10 years of experience
  • Bachelor's degree
  • Proven experience managing system enhancements
  • Strong background in User Acceptance Testing (UAT)
  • Demonstrated ability to lead small to mid-scale projects
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

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