4+ years in customer success or technical account management
Saas product knowledge and adoption strategies
Cross-functional collaboration with internal teams
Figma is seeking a Customer Enablement Manager to help large strategic customers maximize value from the Figma platform
Job Summary
Figma is seeking a Customer Enablement Manager to help large strategic customers maximize value from the Figma platform.
The role involves designing tailored enablement strategies that drive product adoption and uncover new use cases.
Candidates must collaborate cross-functionally with Account Executives, Onboarding Managers, and Technical Account Managers to ensure seamless customer experiences.
Matching Summary
Figma is seeking a Customer Enablement Manager to help large strategic customers maximize value from the Figma platform.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
4+ years in Customer Success or Technical Account Management
SaaS product knowledge and adoption strategies
Cross-functional collaboration with internal teams
Proactive engagement strategy development
Strong communication with diverse customer personas
Nice-to-have
Experience using Figma or design collaboration tools
Background in UX/UI, Design Ops, or Frontend Development
Passion for helping customers thrive and solving complex problems
Key Requirements
4+ years experience in Technical Account Management or Customer Success
Experience in a relevant customer-facing role within the SaaS industry