Crm Specialist E Donor Care

IRCCS Istituto Clinico Humanitas

Rozzano, Italy
On-site
Crm strategy and operations
Donor data management
Fundraising campaign reporting
The role involves supporting the strategic setup of audiences and queries, and autonomously managing CRM operations such as DEM/DM sending, segmentation, campaigns, and fundraising performance reporting

Job Summary

  • The role involves supporting the strategic setup of audiences and queries, and autonomously managing CRM operations such as DEM/DM sending, segmentation, campaigns, and fundraising performance reporting.
  • Key responsibilities include monitoring campaign progress and fundraising performance, managing donation tracking tools, reconciling donations, and producing reports and dashboards on key fundraising metrics.
  • The position requires managing donor requests, supporting CRM system implementation and optimization, maintaining donor registers for accuracy and compliance, and assisting with data migration and cleansing.

Matching Summary

The role involves supporting the strategic setup of audiences and queries, and autonomously managing CRM operations such as DEM/DM sending, segmentation, campaigns, and fundraising performance reporting.

Skills & Requirements

Must-have

  • CRM strategy and operations
  • donor data management
  • fundraising campaign reporting
  • donor communication
  • data analysis for fundraising

Nice-to-have

  • proactive and creative approach
  • problem-solving skills
  • teamwork and collaboration
  • dynamic and flexible attitude

Key Requirements

  • 3-5 years of experience in non-profit CRM
  • Proficiency with CRM tools and activities
  • Good knowledge of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter