Octopus In Colour Internship 2026 - Customer Operations Specialist

Octopus Energy

London, GB
Base: london living wage (pro rata); bonus/equity:...
On-site
Customer experience management
Process improvement skills
Problem solving attitude
Octopus Energy is committed to promoting equality and fostering greater diversity and inclusiveness in the energy industry through this internship

Job Summary

  • Octopus Energy is committed to promoting equality and fostering greater diversity and inclusiveness in the energy industry through this internship.
  • The role involves supporting customer journeys from contracting through car delivery and after, ensuring a smooth transition to zero-carbon driving.
  • Interns will receive a crash course in ‘all things Octopus’ and contribute to shaping future customer interactions.

Matching Summary

Octopus Energy is committed to promoting equality and fostering greater diversity and inclusiveness in the energy industry through this internship.

Salary

Base: London Living Wage (pro rata); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer experience management
  • Process improvement skills
  • Problem solving attitude
  • Customer communication via phone and email
  • Team collaboration
  • Attention to detail

Nice-to-have

  • Passion for learning
  • Adaptability to change
  • Independent working
  • Curiosity for business insight
  • Natural finisher mindset

Key Requirements

  • Identify as Black, Black British, African or Caribbean
  • Ability to work full time from 6th July to 28th August
  • No prior EV or automotive knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter