As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations
Job Summary
As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations.
The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
We Offer: A fun and funky store atmosphere where individualism is encouraged, A 50% discount off all our products to keep you smelling and feeling fresh, An unconventional retail structure to support your entrepreneurial spirit, The opportunity for growth as Lush loves to promote from within.
Matching Summary
As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations.
Skills & Requirements
Must-have
Customer service excellence
Product knowledge and recommendation
Sales goal achievement
Team motivation and support
Operational compliance
Nice-to-have
Entrepreneurial spirit
Individualism encouraged
Interest in natural beauty
Ethical business practices
Key Requirements
1-3 years managing or supervising in a retail environment
Excellent listening and communication skills
Excellent analytical, critical thinking and troubleshooting skills
Excellent organization and time management skills
Strong customer service, supervisory and sales skills
Knowledge and interest in skincare, natural beauty and ethical business