The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary and secondary insurance are filed appropriately
Job Summary
The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary and secondary insurance are filed appropriately.
This role involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying insurance, and advising patients on coverage.
UAMS offers benefits including medical, dental, vision, leave time, education discounts, and retirement matching for eligible positions.
Matching Summary
The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure primary and secondary insurance are filed appropriately.
Skills & Requirements
Must-have
Coordination of Benefits (COB)
Patient demographics collection
Insurance verification
Call center environment
Customer service skills
Nice-to-have
Teamwork and diversity
Patient and Family Centered Care
Service recovery skills
Professional and friendly interaction
Key Requirements
High School Diploma or GED
2 years customer service experience
2 years healthcare registration/insurance verification experience
Basic computer and keyboard skills
Telephone etiquette skills
Work Rights
Proof of legal authority to work in the United States