Manager, Isovalent & Hypershield Customer Success

Cisco UK

Multiple Locations, United Kingdom
Hybrid
Cloud native infrastructure leadership
Kubernetes networking and security
Customer lifecycle management
Lead a team of cloud native and Cisco specialists Customer Success Architects specializing in Switching & Networking, Kubernetes Networking, Security, and Observability

Job Summary

  • Lead a team of cloud native and Cisco specialists Customer Success Architects specializing in Switching & Networking, Kubernetes Networking, Security, and Observability.
  • Own customer success outcomes including onboarding, adoption, churn control, and technical advocacy across the US and Canada.
  • Provide technical leadership and guidance across areas such as Kubernetes networking, micro segmentation, security observability, and network policy enforcement.

Matching Summary

Lead a team of cloud native and Cisco specialists Customer Success Architects specializing in Switching & Networking, Kubernetes Networking, Security, and Observability.

Skills & Requirements

Must-have

  • Cloud native infrastructure leadership
  • Kubernetes networking and security
  • Customer lifecycle management
  • Technical advocacy and escalation
  • Cross-functional collaboration

Nice-to-have

  • Digital adoption programs
  • Building distributed teams
  • Continuous learning culture
  • Data-driven insights

Key Requirements

  • 7+ years post-sales experience
  • 3+ years people management
  • Experience in cloud-native infrastructure
  • Experience in Kubernetes networking
  • Experience in security domains
  • Experience in multi-cloud/hybrid networking
  • Exceptional communication skills

Work Rights

Not specified

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