Computer Support Specialist

CACI

Suitland, MD, US
$50,500 - $101,100; not specified; not specified p...
Hardware maintenance and repair
Servicenow action request system
System center configuration manager
Provide advanced technical support for our organization’s hardware and software infrastructure, ensuring optimal performance and minimal downtime

Job Summary

  • Provide advanced technical support for our organization’s hardware and software infrastructure, ensuring optimal performance and minimal downtime.
  • Manage and resolve tickets within the Service Now Action Request System or equivalent, ensuring timely and effective resolution of technical issues.
  • CACI offers a culture of integrity, an environment of trust with flexible time off, and a focus on continuous growth for employees.

Matching Summary

Provide advanced technical support for our organization’s hardware and software infrastructure, ensuring optimal performance and minimal downtime.

Salary

$50,500 - $101,100; Not specified; Not specified

Skills & Requirements

Must-have

  • Hardware maintenance and repair
  • ServiceNow Action Request System
  • System Center Configuration Manager
  • VTC and projector technology support
  • TS/SCI clearance

Nice-to-have

  • Excellent customer service skills
  • Strong problem-solving abilities
  • Effective communication skills
  • Proficient documentation skills
  • Culture of integrity and trust

Key Requirements

  • 5 years experience hardware maintenance
  • 5 years experience ServiceNow
  • High School Diploma or GED
  • CompTIA A+ certification
  • CompTIA Security+ certification
  • CompTIA IT Fundamentals+ certification
  • Active TS/SCI clearance

Work Rights

Active TS/SCI clearance

Tailored Resume

Cover Letter