Duty Manager

ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD

Singapore, Singapore
Not specified (assumed hybrid or onsite based on hospitality industry norms).
3 years relevant hospitality experience
Supervisory role in hotel operations
Opera property management system knowledge
The Duty Manager at Ascott International Management is responsible for overseeing the front office operations to ensure exceptional guest services. The role requires strong supervisory skills, relevant hospitality experience, and the ability to work in a fast-paced environment

Job Summary

  • The Duty Manager oversees day-to-day front office operations to ensure exceptional service delivery for all guests.
  • This role requires supervising staff schedules, conducting training sessions, and maintaining high service standards across all sections.
  • The position involves managing VIP arrivals, resolving guest issues personally, and collaborating with various departments including housekeeping and sales.

Matching Summary

Match Score: 85

The Duty Manager at Ascott International Management is responsible for overseeing the front office operations to ensure exceptional guest services. The role requires strong supervisory skills, relevant hospitality experience, and the ability to work in a fast-paced environment.

Skills & Requirements

Must-have

  • 3 years relevant hospitality experience
  • Supervisory role in hotel operations
  • Opera Property Management System knowledge
  • Night shift availability required
  • Guest relations and VIP handling

Nice-to-have

  • Passion for coaching team members
  • Ability to work in fast-paced environment
  • Strong analytical skills for market trends
  • Willingness to assist in multiple departments

Key Requirements

  • At least 3 years of relevant work experience
  • Diploma or Higher NITEC in Hospitality or Hotel Management
  • Prior supervisory role experience
  • Willingness to perform rotating shifts

Work Rights

Not specified

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