Customer Service Representative - Dental

Patterson

Eagan, MN, United States
Base: $20.91 - $27.16; bonus/equity: not specified...
On-site
Professionalism and expediency
Accurate customer transactions
Maintain customer records
Patterson is seeking a Customer Service Representative for their Eagan, MN location, focusing on providing exceptional customer service and support to both internal and external clients. The role requires strong organizational and communication skills, with an emphasis on accuracy in order processing and maintaining customer records

Job Summary

  • As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.
  • Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
  • We provide competitive benefits, unique incentive programs and rewards for our eligible employees.

Matching Summary

Match Score: 85

Patterson is seeking a Customer Service Representative for their Eagan, MN location, focusing on providing exceptional customer service and support to both internal and external clients. The role requires strong organizational and communication skills, with an emphasis on accuracy in order processing and maintaining customer records.

Salary

Base: $20.91 - $27.16; Bonus/Equity: Not specified; Benefits: Full Medical, Dental, and Vision benefits and an integrated Wellness Program, 401(k) Match Retirement Savings Plan, Paid Time Off (PTO), Holiday Pay & Floating Holidays, Volunteer Time Off (VTO), Educational Assistance Program, Full Paid Parental and Adoption Leave, LifeWorks (Employee Assistance Program), Patterson Perks Program

Skills & Requirements

Must-have

  • professionalism and expediency
  • accurate customer transactions
  • maintain customer records
  • monitor scheduled shipments
  • adhere to regulatory guidelines
  • impeccable customer service
  • respond to customer queries

Nice-to-have

  • develop strong working relationships
  • identify customer requirements
  • suggest additional products

Key Requirements

  • High School Degree or equivalent
  • Exceptional customer service and organizational skills
  • Accuracy and strong attention to detail
  • Effective verbal, written, and interpersonal communication skills
  • General computer proficiency including knowledge of MS Office
  • Associate’s Degree or equivalent combination of education and experience
  • Proficiency in SAP or related ERP

Work Rights

Not specified

Tailored Resume

Cover Letter