Cigna provides health insurance services around the world, focusing on improving health, well-being, and sense of security
Job Summary
Cigna provides health insurance services around the world, focusing on improving health, well-being, and sense of security.
Main responsibilities include handling calls and emails, responding to inquiries about eligibility, benefits, and claims, and providing solutions for customers.
The company emphasizes solid customer relationships, business ethics, and employee well-being, offering initiatives for health and well-being.
Matching Summary
Cigna provides health insurance services around the world, focusing on improving health, well-being, and sense of security.
Skills & Requirements
Must-have
Portuguese written and oral skill
handle calls and emails
respond to client inquiries
work in 24 x 7 rotation shifts
Nice-to-have
interpersonal skills
knowledge of medical terminology
good work-life balance
business ethics
Key Requirements
diploma or bachelor’s degree certificate
Excellent English written and oral communication
1+ years of customer service experience
Intermediate proficiency in Microsoft office suite