Representative, Customer Solutions

Spire Energy

Birmingham, AL, US
On-site
Respond to calls and emails
Resolve billing issues
Apply policy knowledge
As a Customer Solutions Representative at Spire, you’ll help customers start, stop, and transfer services, navigate billing questions, and get urgent support when it matters most - making everyday energy access seamless

Job Summary

  • As a Customer Solutions Representative at Spire, you’ll help customers start, stop, and transfer services, navigate billing questions, and get urgent support when it matters most - making everyday energy access seamless.
  • This entry-level role is your gateway into the natural gas industry, backed by hands-on training, supportive teammates, and leaders who truly listen.
  • At Spire, adaptability, collaboration, and ownership guide everything we do and they’re the qualities that help you grow.

Matching Summary

As a Customer Solutions Representative at Spire, you’ll help customers start, stop, and transfer services, navigate billing questions, and get urgent support when it matters most - making everyday energy access seamless.

Skills & Requirements

Must-have

  • Respond to calls and emails
  • Resolve billing issues
  • Apply policy knowledge
  • Deliver excellent service
  • Microsoft Office and digital tools

Nice-to-have

  • Adaptability and flexibility
  • Collaboration and teamwork
  • Ownership and initiative
  • Empathy and patience
  • Critical thinking and problem-solving

Key Requirements

  • High school diploma or equivalent
  • Strong listening skills
  • Reliability and punctuality

Work Rights

Not specified

Tailored Resume

Cover Letter