Client Care Advisor / Receptionist

Eastcott Veterinary Hospital

Eastcott, United Kingdom
Base: £13,218.50 py; bonus/equity: not specified; ...
Onsite
Client communication and service
Accurate record keeping
Veterinary practice knowledge
Eastcott Veterinary Hospital is seeking a part-time Client Care Advisor / Receptionist to join their supportive team. The role involves providing exceptional client service, managing appointment scheduling, and ensuring effective communication between clients and staff. Ideal candidates will have practical knowledge of veterinary practices and excellent interpersonal skills

Job Summary

  • The purpose of this position is to serve as a member of the reception team providing an excellent service to our clients and visitors.
  • Our receptionists should create the image and the first impression of our business, remaining calm, courteous and professional at all times, regardless of a client or visitor’s behaviour.
  • At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.

Matching Summary

Match Score: 85

Eastcott Veterinary Hospital is seeking a part-time Client Care Advisor / Receptionist to join their supportive team. The role involves providing exceptional client service, managing appointment scheduling, and ensuring effective communication between clients and staff. Ideal candidates will have practical knowledge of veterinary practices and excellent interpersonal skills.

Salary

Base: £13,218.50 per annum; Bonus/Equity: Not specified; Benefits: 5-weeks holiday plus bank holidays and birthday leave, relocation support, RCVS and VDS fees paid, employer contribution pension scheme, life assurance, e-car salary sacrifice scheme, enhanced equal family leave, extensive internal and funded external CPD, wellbeing package

Skills & Requirements

Must-have

  • Client communication and service
  • Accurate record keeping
  • Veterinary practice knowledge
  • Emergency recognition
  • Professional demeanor at all times

Nice-to-have

  • Positive client impression
  • Supportive team environment
  • Mental health support resources

Key Requirements

  • Experienced client care advisor
  • Practical knowledge of practice organization
  • Processing insurance claims

Work Rights

Not specified

Tailored Resume

Cover Letter