Guest Service Representative

Denny Sanford PREMIER Center

Rochester, MN, United States
Base: $13.50 - $16.50; bonus/equity: not specified...
Greeting and directing guests
Scanning tickets
Enforce facility policies
The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience

Job Summary

  • The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience.
  • Responsibilities include greeting and directing guests to their desired locations, scanning tickets, escorting guests to their seats, and staffing the Guest Relations Desk.
  • This role also involves upholding a positive public image for the Mayo Civic Center through professional interactions with employees, patrons, and vendors.

Matching Summary

The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience.

Salary

Base: $13.50 - $16.50; Bonus/Equity: Not specified; Benefits: Paid Sick Leave

Skills & Requirements

Must-have

  • greeting and directing guests
  • scanning tickets
  • enforce facility policies
  • respond to emergencies
  • manage flow of guests
  • handle lost and found

Nice-to-have

  • team-setting
  • personal initiative
  • enthusiasm
  • dedication to excellence

Key Requirements

  • minimum one year customer service experience
  • High school diploma or GED preferred
  • ability to work flexible hours
  • ability to stand for long periods
  • ability to climb stairs

Work Rights

Not specified

Tailored Resume

Cover Letter