Healthcare Process Management, Specialist/consultant

AIA

Singapore
Not specified (assumed to be hybrid based on industry norms).
4-7 years related industry experience
Healthcare or healthcare insurance background
Strong stakeholder management skills
AIA is seeking a Healthcare Process Management Specialist/Consultant to support strategic healthcare initiatives and improve the delivery of healthcare services. The ideal candidate should have 4-7 years of industry experience, strong communication skills, and a customer-centric mindset, especially in the healthcare or insurance sectors

Job Summary

  • The role supports the implementation of strategic healthcare initiatives aimed at strengthening AIA's healthcare proposition and ensuring long-term financial sustainability.
  • Incumbents will manage relationships with healthcare providers, oversee service quality records, and ensure seamless delivery of the Medical Concierge Service.
  • The position involves developing standard operating procedures to support scalability, risk management, and operational excellence within the healthcare ecosystem.

Matching Summary

Match Score: 85

AIA is seeking a Healthcare Process Management Specialist/Consultant to support strategic healthcare initiatives and improve the delivery of healthcare services. The ideal candidate should have 4-7 years of industry experience, strong communication skills, and a customer-centric mindset, especially in the healthcare or insurance sectors.

Skills & Requirements

Must-have

  • 4-7 years related industry experience
  • Healthcare or Healthcare Insurance background
  • Strong stakeholder management skills

Nice-to-have

  • Customer centric mindset
  • Self-driven with positive attitude
  • Resourceful and detail-oriented

Key Requirements

  • Minimum 4-7 years related industry experience
  • Proficiency in Microsoft Office
  • Prior experience in Healthcare/Healthcare Insurance industry

Work Rights

Not specified

Tailored Resume

Cover Letter