Citiservice Director Citiservice Investor

Citi Handlowy

New York, NY, United States
Base: $170,000.00 - $300,000.00; bonus/equity: dis...
Investor services product expertise
Client relationship management
Operational service leadership
Citi's Investor Services provides a comprehensive suite of services across over 100 markets globally, supporting significant product and client growth in local and global products including Custody, Funds & Execution Services

Job Summary

  • Citi's Investor Services provides a comprehensive suite of services across over 100 markets globally, supporting significant product and client growth in local and global products including Custody, Funds & Execution Services.
  • The role serves as the Operations relationship lead and trusted advocate for clients across the Investor Services product suite, influencing clients’ operating strategies and shaping Citi’s service model and product roadmap.
  • Citi offers competitive employee benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off packages.

Matching Summary

Citi's Investor Services provides a comprehensive suite of services across over 100 markets globally, supporting significant product and client growth in local and global products including Custody, Funds & Execution Services.

Salary

Base: $170,000.00 - $300,000.00; Bonus/Equity: discretionary and formulaic incentive and retention awards; Benefits: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off

Skills & Requirements

Must-have

  • Investor Services product expertise
  • Client relationship management
  • Operational service leadership
  • Complex issue escalation management
  • Data-driven root cause analysis
  • Cross-functional collaboration
  • AI tool integration for workflow optimization

Nice-to-have

  • High-performance culture cultivation
  • Adaptability in evolving business areas
  • Strong communication and presentation skills
  • Proactive client needs anticipation
  • Change event coordination
  • Service delivery alignment

Key Requirements

  • 15+ years relevant industry experience
  • Experience managing senior client relationships
  • Proven ability in large matrixed organizations
  • Exceptional communication and facilitation skills
  • Strong analytical ability
  • Adaptability in emerging business areas

Work Rights

Not specified

Tailored Resume

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