Front Desk Lead - Paradise Inn - Summer Seasonal

Mt. Rainier National Park Lodging

Mount Rainier, Washington, US
Base: $18.80 - $18.80; bonus/equity: not specified...
Supervise front desk clerks
Assist in supervision of operations
Handle guest check-in/check-out
This position reports to the General Manager and involves assisting in the supervision of front desk clerks and operations

Job Summary

  • This position reports to the General Manager and involves assisting in the supervision of front desk clerks and operations.
  • Benefits include sick pay, employee discounts, recreation program, employee assistance program, and a housing & meal plan is available.
  • Associates gain valuable experience in a unique environment with opportunities to explore Mount Rainier.

Matching Summary

This position reports to the General Manager and involves assisting in the supervision of front desk clerks and operations.

Salary

Base: $18.80 - $18.80; Bonus/Equity: Not specified; Benefits: Sick Pay, Employee Discounts, Recreation Program, Employee Assistance Program, Housing & Meal Plan Available

Skills & Requirements

Must-have

  • Supervise front desk clerks
  • Assist in supervision of operations
  • Handle guest check-in/check-out
  • Manage reservations and switchboard
  • Provide excellent guest service
  • Coordinate breaks and lunch periods
  • Resolve guest concerns and complaints
  • Ensure coordination with housekeeping
  • Verify guest folio charges and payments
  • Balance cash and cash equivalents
  • Manage walk-in traffic
  • Greet customers in a welcoming manner
  • Oversee lobby area and porter duties
  • Manage phone activity and provide information
  • Stock refreshment area and provide afternoon tea
  • Maintain awareness of safety issues

Nice-to-have

  • Demonstrated talent for interacting with people
  • Ability to organize and coordinate priorities
  • Ability to learn and develop new skills
  • Ability to problem solve

Key Requirements

  • High School Diploma/G.E.D. equivalent
  • Clerical skills including typing, filing, office machine operations
  • Cash register operation and record maintenance
  • Ability to undertake multiple tasks simultaneously
  • Excellent interpersonal, administrative, telephone and communication skills
  • Ability to stand for extended periods
  • Ability to climb steps occasionally
  • Speech recognition and clarity

Work Rights

Not specified

Tailored Resume

Cover Letter