Customer Experience Supervisor

Lithia Ford Idaho Falls

Medford, OR, United States
Base: $50,000-75,000; bonus/equity: not specified;...
Customer satisfaction
Team leadership
Problem resolution
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process

Job Summary

  • The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
  • This position will be responsible for reaching and maintaining exceptional C ustomer Resolution.
  • We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.

Salary

Base: $50,000-75,000; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • Customer Satisfaction
  • Team Leadership
  • Problem Resolution
  • Process Optimization
  • Performance Tracking
  • Account Data Integrity

Nice-to-have

  • Sense of Urgency
  • Strategic Thinking
  • Change Agent
  • Team Collaboration
  • Continuous Improvement Mindset

Key Requirements

  • 3-5+ years of Customer Service Leadership
  • High School diploma or Equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter