After Hours Optimiser

nbn

Australia
**
After hours operational support
Real-time jeopardy management
Technician and work order coordination
** The After Hours Optimiser position at nbn involves managing the delivery of field operations outside standard hours and ensuring high-priority customer needs are met. The role requires a collaborative individual with experience in planning or scheduling, ideally in telecommunications, and offers a supportive and flexible work environment. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 75

** The After Hours Optimiser position at nbn involves managing the delivery of field operations outside standard hours and ensuring high-priority customer needs are met. The role requires a collaborative individual with experience in planning or scheduling, ideally in telecommunications, and offers a supportive and flexible work environment. **

Skills & Requirements

Must-have

  • After hours operational support
  • Real-time jeopardy management
  • Technician and work order coordination
  • Stakeholder communication
  • HSE checkpoints and risk management

Nice-to-have

  • Composed and attentive
  • Collaborative approach
  • Managing competing priorities
  • Interpreting data for decisions
  • Creating structure in dynamic situations

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Experience in a large operational environment
  • Experience in telecommunications or similar field
  • Working knowledge of nbn network
  • Understanding of service activation and assurance processes
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter