Lead Csr/teller - Lake Eola. Orlando, Fl - Full Time
563
Orlando, FL, US
Base salary reflective of pyy grade range; individ...
Minimum 3 years csr experience
Advanced math functions ability
Sound judgment in decision making
The role requires exercising considerable independent judgment while performing the most complex duties of a Customer Service Representative
Job Summary
The role requires exercising considerable independent judgment while performing the most complex duties of a Customer Service Representative.
Employees are responsible for maintaining ethical behavior, managing risk, and ensuring actions drive a positive customer experience.
The position includes supervisory responsibilities such as training new CSRs, delegating work, and acting as an office resource personnel.
Matching Summary
The role requires exercising considerable independent judgment while performing the most complex duties of a Customer Service Representative.
Salary
Base salary reflective of pay grade range; Individual salaries vary based on skillset, experience, education, and location; Comprehensive benefits included
Skills & Requirements
Must-have
Minimum 3 years CSR experience
Advanced math functions ability
Sound judgment in decision making
Knowledge of retail banking policies
Ability to train new staff members
Nice-to-have
Friendly demeanor and can-do attitude
Strong rapport with customer base
Self-motivated continuous learning
Positive team interaction skills
Key Requirements
High school diploma or GED
Minimum 3 years of CSR experience
Ability to demonstrate advanced math functions
Professional verbal and written communication skills