As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations
Job Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
You will feel a strong sense of purpose knowing your work supports both employers and safer workplaces.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.
Matching Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
Skills & Requirements
Must-have
WorkSafe insurance policies
premium obligations
resolve queries
manage employer accounts
resolve issues
Nice-to-have
learning culture
strong sense of purpose
diverse and collaborative team
work/life balance
Key Requirements
Experience in customer service
Experience in contact centre
Experience in debt collection
Workers compensation experience highly regarded
Insurance experience highly regarded
Regulated environment experience highly regarded
Understanding of financial concepts advantageous
Understanding of premium calculations advantageous