Customer Service Representative/ Veterinary Receptionist

AmeriVet

Not specified; competitive pyy mentioned; performa...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences by managing appointments, client communications, and patient information. The ideal candidate should have customer service experience, strong communication skills, and a desire to work in a fast-paced environment, particularly in a veterinary or healthcare setting

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
  • The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences by managing appointments, client communications, and patient information. The ideal candidate should have customer service experience, strong communication skills, and a desire to work in a fast-paced environment, particularly in a veterinary or healthcare setting.

Salary

Not specified; Competitive pay mentioned; Performance bonuses available

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with scheduling software and online platforms
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter