This role focuses on proactive and detailed management of workspace services to ensure consistent standards and exceptional occupant and guest experience
Job Summary
This role focuses on proactive and detailed management of workspace services to ensure consistent standards and exceptional occupant and guest experience.
The Workplace Delivery Manager leads a dynamic team, manages client relationships, coordinates vendors, and drives continuous improvement and cost-effectiveness in service delivery.
JLL empowers employees to grow meaningful careers and embraces diversity, innovation, and the use of AI to connect candidates with opportunities.
Matching Summary
This role focuses on proactive and detailed management of workspace services to ensure consistent standards and exceptional occupant and guest experience.
Skills & Requirements
Must-have
Workspace service delivery management
Client and stakeholder management
Team leadership and staff management
Vendor coordination and performance review
Compliance with SOPs and SLAs
Operational and technical site management
Nice-to-have
Proactive and detail-focused approach
Strong analytical and organizational skills
Customer service oriented attitude
Ability to work in fast-paced environment
Cost saving and continuous improvement mindset
Effective communication and presentation skills
Key Requirements
8+ years hospitality/facility management experience
Bachelor’s degree in related field preferred
Excellent verbal and written communication skills
Ability to manage multiple complex operational matters