Koordinator M/w/d Für Die Auftragsabwicklung

KONE Romania

Romania
On-site
Customer satisfaction
Equipment safety and performance
Service contract requirements
KONE Romania is seeking a Coordinator for Order Processing, responsible for customer relationship management, service operations, and the leadership of maintenance technicians. The role emphasizes customer satisfaction, operational efficiency, and adherence to safety standards

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for service operations including safety, delivery according to contract, cost control, and managing callouts and repairs.
  • Accountable for the performance, motivation, competence development, and workload balancing of assigned technicians.

Matching Summary

Match Score: 85

KONE Romania is seeking a Coordinator for Order Processing, responsible for customer relationship management, service operations, and the leadership of maintenance technicians. The role emphasizes customer satisfaction, operational efficiency, and adherence to safety standards.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Equipment safety and performance
  • Service contract requirements
  • Field operations costs control
  • Technician performance management
  • Technician motivation and development

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement
  • Sustainability
  • Ethical business practices
  • Trust and respect

Key Requirements

  • Customer relationship management
  • Service operations management
  • People management and leadership

Work Rights

Not specified

Tailored Resume

Cover Letter