Customer Experience Consultant (based In Johor, Malaysia)

A.P. Moller - Maersk

Johor, Malaysia
Customer relationship management
Shipping instruction preparation
Bill of lading validation
Maersk is redefining the boundaries of possibility in global trade and logistics through innovation and transformation

Job Summary

  • Maersk is redefining the boundaries of possibility in global trade and logistics through innovation and transformation.
  • The role involves onboarding customers, managing the end-to-end shipment lifecycle, and leading digital adoption discussions.
  • We offer an exciting career opportunity in an international, challenging business environment with a focus on creating valuable customer relations and career development.

Matching Summary

Maersk is redefining the boundaries of possibility in global trade and logistics through innovation and transformation.

Skills & Requirements

Must-have

  • Customer relationship management
  • Shipping instruction preparation
  • Bill of Lading validation
  • Digital adoption discussions
  • Proactive shipment tracking
  • Continuous improvement implementation

Nice-to-have

  • Change agent mindset
  • Positive problem-solving attitude
  • Professional and friendly demeanor
  • Excited to learn new initiatives

Key Requirements

  • 0-2 years industry experience
  • Academic knowledge in logistics & supply chain
  • Good command of English
  • Excellent communication skills
  • Good Excel and analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter