Technical Support Representative

Airbus Helicopters, Inc.

Grand Prairie, Texas, United States
Competitive base salary; incentive compensation in...
**
5+ years rotorcraft technical experience
2+ years airbus model as332/h225 experience
Faa a&p license (amt)
** Airbus Helicopters, Inc. is seeking a Technical Support Representative in Grand Prairie, Texas, to serve as a liaison between engineering teams and customers, ensuring the airworthiness of rotorcraft. The ideal candidate should have extensive experience as an A&P mechanic, particularly with Airbus models, and possess strong troubleshooting and communication skills. This fully remote position offers competitive compensation and benefits, focusing on work-life balance and employee well-being. **

Job Summary

  • This role serves as the critical link between world-class engineering teams and valued customers to ensure airworthiness of Airbus rotorcraft fleets.
  • The position involves communicating with customers via phone and email to troubleshoot problems, assist with documentation, and provide mission-critical advice.
  • Candidates will receive competitive base salary, incentive compensation including profit sharing, comprehensive health insurance, and an Employee Stock Ownership Plan.

Matching Summary

Match Score: 75

** Airbus Helicopters, Inc. is seeking a Technical Support Representative in Grand Prairie, Texas, to serve as a liaison between engineering teams and customers, ensuring the airworthiness of rotorcraft. The ideal candidate should have extensive experience as an A&P mechanic, particularly with Airbus models, and possess strong troubleshooting and communication skills. This fully remote position offers competitive compensation and benefits, focusing on work-life balance and employee well-being. **

Salary

Competitive base salary; Incentive compensation including profit sharing; ESOP participation available

Skills & Requirements

Must-have

  • 5+ years rotorcraft technical experience
  • 2+ years Airbus model AS332/H225 experience
  • FAA A&P License (AMT)
  • Proficient with electrical and mechanical skills
  • Ability to read engineering drawings

Nice-to-have

  • Passion for customer excellence
  • Experience with Siebel or SAP systems
  • Willingness to travel domestically and internationally
  • Strong verbal and written communication skills
  • Ability to work in a team environment

Key Requirements

  • High School Diploma or equivalent
  • 5+ years rotorcraft technical experience
  • 2+ years experience on Airbus AS332/H225 models
  • Valid FAA A&P License (AMT)
  • Must be able to work in the US without visa sponsorship

Work Rights

Must have current US work authorization

Tailored Resume

Cover Letter