Lp007:service Agent

FedEx Express Latin America and Caribbean Division

Panama City, Panama
Customer service
Data entry
Front-line operations coordination
This role involves completing administrative tasks and coordination related to the front-line operation, which may include data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service

Job Summary

  • This role involves completing administrative tasks and coordination related to the front-line operation, which may include data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service.
  • Key responsibilities include assisting customers by tracing packages, answering questions about FedEx products and services, providing over-the-counter service, and answering station lines for pickups.
  • The position requires maintaining and auditing all assigned records and files, including airway bills, and performing other duties as assigned.

Matching Summary

This role involves completing administrative tasks and coordination related to the front-line operation, which may include data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service.

Skills & Requirements

Must-have

  • Customer service
  • Data entry
  • Front-line operations coordination
  • Package tracing
  • Over-the-counter service

Nice-to-have

  • Socially responsible company
  • Energy efficiency focus
  • World-class company reputation
  • Technology innovator

Key Requirements

  • High School degree/Equivalent
  • Previous clerical or customer service experience
  • Average general office skills
  • Ability to lift 50 lbs and maneuver packages up to 150 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter