Pharmacy Operations Lead Representative

Cigna

St. Louis, MO, United States
Workload distribution and monitoring
Resource scheduling and shifting
Issue management and resolution
Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed

Job Summary

  • Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed.
  • Effectively manages issues impacting performance and productivity of team members; including documenting issues, offering solutions, collaborating with others, communicating status and escalating as needed.
  • Assist Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.

Matching Summary

Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed.

Skills & Requirements

Must-have

  • Workload distribution and monitoring
  • Resource scheduling and shifting
  • Issue management and resolution
  • Policy and procedure adherence
  • Team guidance and coaching

Nice-to-have

  • Warehouse management system experience
  • Strong attention to detail
  • Good organizational skills
  • Flexible schedule willingness

Key Requirements

  • High School diploma or equivalent
  • Three to five years relevant experience
  • Pharmacy dispensing setting experience
  • Pharmacy Technician license/certification
  • Microsoft Excel proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter