Service Delivery Manager - Support & Maintenance F/m

NTT DATA

Paris, France
Hybrid
Managed services contract management
Client satisfaction and service delivery
Project management and technical oversight
The Managed Services Client Delivery Specialist is responsible for overseeing the end-to-end delivery of managed services contracts to clients

Job Summary

  • The Managed Services Client Delivery Specialist is responsible for overseeing the end-to-end delivery of managed services contracts to clients.
  • This role involves proactive client communication, project management, technical oversight, and problem-solving.
  • NTT DATA is committed to providing an environment free of unfair discrimination and harassment.

Matching Summary

The Managed Services Client Delivery Specialist is responsible for overseeing the end-to-end delivery of managed services contracts to clients.

Skills & Requirements

Must-have

  • managed services contract management
  • client satisfaction and service delivery
  • project management and technical oversight

Nice-to-have

  • strong analytical mindset
  • excellent communication skills
  • customer-focused mindset

Key Requirements

  • Bachelor's degree in IT or Business
  • relevant ITIL certification preferred
  • demonstrated experience in managed services

Work Rights

Not specified

Tailored Resume

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