Customer Service Supervisor

Ryder

Burlington, NJ, US
Base: $65,000 - $71,000 py; bonus/equity: eligible...
Fast paced warehouse environment experience
Oversight for drivers and dispatchers
Handling customer escalations
The Customer Service Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members

Job Summary

  • The Customer Service Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members.
  • Ryder offers comprehensive health and welfare benefits including medical, dental, vision, life insurance, and a 401(k) retirement savings plan with company match.
  • The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes while ensuring staff performs to standard.

Matching Summary

The Customer Service Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members.

Salary

Base: $65,000 - $71,000 per year; Bonus/Equity: Eligible for annual bonus, commission, and/or long-term incentive plan; Benefits: Medical, Dental, Vision, 401(k) match, PTO, paid holidays

Skills & Requirements

Must-have

  • Fast paced warehouse environment experience
  • Oversight for drivers and dispatchers
  • Handling customer escalations
  • Tuesday to Saturday schedule availability

Nice-to-have

  • Strong planning and results oriented skills
  • Ability to create professional relationships
  • Diverse team environment commitment
  • Self-driven to excel in fast pace

Key Requirements

  • H.S. diploma or GED required
  • One year or more experience in transportation, warehouse or distribution
  • Zero to one year direct supervisory/leadership experience required

Work Rights

Not specified

Tailored Resume

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