Agente De Atendimento I (33471-33472-34559)

Bosch Rexroth Pty. Ltd.

Joinville, SC, Brazil
Not specified; not specified; benefits include hea...
**
High school diploma required
Phone and whatsapp customer support
Zendesk and genesys proficiency
** Bosch Rexroth is seeking a Customer Service Agent I for its Joinville, SC location. The role involves providing high-quality customer service through phone and WhatsApp interactions, with a focus on resolving customer inquiries efficiently while adhering to company protocols. **

Job Summary

  • The role involves providing efficient and high-quality B2C customer service through phone and WhatsApp channels.
  • Employees must maintain accurate documentation in ticketing systems while meeting performance metrics for resolution and satisfaction.
  • The company offers extensive benefits including extended parental leave, international transfer policies, and corporate training programs.

Matching Summary

Match Score: 75

** Bosch Rexroth is seeking a Customer Service Agent I for its Joinville, SC location. The role involves providing high-quality customer service through phone and WhatsApp interactions, with a focus on resolving customer inquiries efficiently while adhering to company protocols. **

Salary

Not specified; Not specified; Benefits include health insurance, meal vouchers, PLR, and educational subsidies

Skills & Requirements

Must-have

  • High school diploma required
  • Phone and WhatsApp customer support
  • Zendesk and Genesys proficiency
  • 6X1 shift schedule availability
  • Precise data entry skills

Nice-to-have

  • Automotive industry experience preferred
  • Multitasking in dynamic environments
  • Team collaboration and adaptability
  • Attention to detail in documentation

Key Requirements

  • Complete high school education
  • Experience with call center systems
  • Willingness to work on-site in Joinville

Work Rights

Not specified

Tailored Resume

Cover Letter