Viral Nation Inc is seeking a VP of Client Services to lead client satisfaction, revenue growth, and the overall strategic direction of key accounts. The role demands strong leadership skills and a proven track record in client services within a media or digital agency environment
Job Summary
Success in this role will be measured by leadership and oversight, cross-functional excellence, optimization of strategic accounts and overall client satisfaction and growth.
Own overall revenue growth, retention, and long-term strategic direction for the pod, with full accountability for executive relationships and operational excellence across the portfolio.
Lead teams to define meaningful KPIs, deliver timely reporting, and produce high-quality, insight-driven decks for client presentations.
Matching Summary
Match Score: 85
Viral Nation Inc is seeking a VP of Client Services to lead client satisfaction, revenue growth, and the overall strategic direction of key accounts. The role demands strong leadership skills and a proven track record in client services within a media or digital agency environment.
Skills & Requirements
Must-have
revenue growth and retention
client satisfaction and growth
strategic account management
cross-functional collaboration
P&L accountability
innovative strategy development
Nice-to-have
growth-oriented environment
fast-paced culture
thought leadership
AI-first workflows
Key Requirements
10+ years experience client services
experience in media, digital, or social/influencer agency