Client Service Manager

Empower Geographics Inc

Manila, PH
401(k) retirement plan administration
Client relationship management
Knowledge of erisa and irs regulations
The Client Service Manager serves as the primary operational contact for a specified block of 401(k) retirement plans and is accountable for overall delivery of service to plan sponsors, advisors, partners, and third-party administrators

Job Summary

  • The Client Service Manager serves as the primary operational contact for a specified block of 401(k) retirement plans and is accountable for overall delivery of service to plan sponsors, advisors, partners, and third-party administrators.
  • Empower Geographics Inc offers a flexible work environment, fluid career paths, and celebrates internal mobility while emphasizing purpose, well-being, and work-life balance.
  • The company is committed to diversity and equal opportunity, encouraging all individuals to apply regardless of personal characteristics.

Matching Summary

The Client Service Manager serves as the primary operational contact for a specified block of 401(k) retirement plans and is accountable for overall delivery of service to plan sponsors, advisors, partners, and third-party administrators.

Skills & Requirements

Must-have

  • 401(k) retirement plan administration
  • client relationship management
  • knowledge of ERISA and IRS regulations
  • Microsoft Office Suite proficiency
  • issue resolution and escalation handling
  • plan compliance and reporting coordination

Nice-to-have

  • excellent written and verbal communication
  • ability to multi-task and prioritize
  • work-life balance focus
  • inclusive and welcoming environment
  • internal mobility encouragement

Key Requirements

  • Associate’s degree or equivalent experience
  • 3+ years financial services experience
  • knowledge of ERISA, DOL, IRS regulations
  • excellent communication and presentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter