Not specified; offers based on experience + locati...
Expertise in civil 3d with 5+ years experience
Proficiency in construction and bim industry workflows
Strong troubleshooting and analytical skills
The role focuses on providing effective technical solutions, guidance, and troubleshooting advice to Autodesk customers primarily via calls, cases, or chat
Job Summary
The role focuses on providing effective technical solutions, guidance, and troubleshooting advice to Autodesk customers primarily via calls, cases, or chat.
Candidates are expected to prioritize critical technical issues, manage personal backlogs, and ensure timely resolution of escalated issues to maintain service levels.
The position requires active participation in product beta programs and contributing to the development of internal knowledge bases using the KCS methodology.
Matching Summary
The role focuses on providing effective technical solutions, guidance, and troubleshooting advice to Autodesk customers primarily via calls, cases, or chat.
Salary
Not specified; Offers based on experience and location; Includes annual cash bonuses, stock grants, and comprehensive benefits
Skills & Requirements
Must-have
Expertise in Civil 3D with 5+ years experience
Proficiency in Construction and BIM industry workflows
Strong troubleshooting and analytical skills
Nice-to-have
Knowledge of Infraworks and Vehicle Tracking
Familiarity with Autodesk BIM 360 cloud solutions
Experience with Dynamo scripting
Key Requirements
Bachelor's degree in Architecture, Civil, Mechanical, or related field