Patient Service Representative (psr) - Family Medicine (mount Prospect)

Advocate Health

Mount Prospect, IL, US
Base: $19.80 - $29.70; bonus/equity: not specified...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
This role supports providers by connecting with patients and ensuring a seamless, compassionate experience every day

Job Summary

  • This role supports providers by connecting with patients and ensuring a seamless, compassionate experience every day.
  • The position involves efficient service for appointments, billing information entry, and maintaining accurate medical records.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Matching Summary

This role supports providers by connecting with patients and ensuring a seamless, compassionate experience every day.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Polish speaking preferred
  • Compassionate patient care mindset
  • Ability to rotate shifts including weekends

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience handling difficult customers

Work Rights

Not specified

Tailored Resume

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