Process incoming requests within service standards
Work under pressure and long hours
Proficient in microsoft office applications
The incumbent is responsible to manage an efficient and effective Policy Administration team by meeting and exceeding management's expectations on operational processes
Job Summary
The incumbent is responsible to manage an efficient and effective Policy Administration team by meeting and exceeding management's expectations on operational processes.
The role requires acquiring thorough knowledge of different insurance products and their functionalities to ensure customer enquiries are resolved according to agreed service levels.
Prudential pledges to be a place where employees can Connect, Grow, and Succeed while celebrating diversity and inclusion.
Matching Summary
The incumbent is responsible to manage an efficient and effective Policy Administration team by meeting and exceeding management's expectations on operational processes.
Skills & Requirements
Must-have
Process incoming requests within service standards
Work under pressure and long hours
Proficient in Microsoft Office applications
Nice-to-have
Customer focused with excellent problem-solving skills
Self-motivated and result oriented
Interest in Life Insurance Operations career
Key Requirements
Recognized University Degree in any field
Fresh graduates encouraged to apply
Articulate and proficient in written and spoken English