Client Service Coordinator - Full Time

Banfield Pet Hospital

Wilmington, NC, US
Base: $15.00 - $17.70 hourly; bonus/equity: not sp...
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Ability to work with various pets including dogs cats birds reptiles
Experience in customer service or medical background preferred
Willingness to work weekends evenings and over 40 hours
** Banfield Pet Hospital is seeking a Client Service Coordinator in Wilmington, NC, responsible for managing client interactions and coordinating care for pets in a welcoming environment. The role requires excellent communication skills and a background in customer service, ideally with some medical terminology knowledge. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires educating clients about preventative care, wellness plans, and hospital services while ensuring a welcoming and efficient environment.

Matching Summary

Match Score: 75

** Banfield Pet Hospital is seeking a Client Service Coordinator in Wilmington, NC, responsible for managing client interactions and coordinating care for pets in a welcoming environment. The role requires excellent communication skills and a background in customer service, ideally with some medical terminology knowledge. **

Salary

Base: $15.00 - $17.70 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical dental vision 401k PTO student debt relief pet wellness plans

Skills & Requirements

Must-have

  • Ability to work with various pets including dogs cats birds reptiles
  • Experience in customer service or medical background preferred
  • Willingness to work weekends evenings and over 40 hours

Nice-to-have

  • Knowledge of veterinary terminology and medical procedures
  • Confidence around animals and ability to handle bites or scratches
  • Strong communication skills for client education and engagement

Key Requirements

  • High School Diploma or equivalent
  • At least 18 years old for radiography duties
  • One year related experience required

Work Rights

Not specified

Tailored Resume

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