(高级) 客户互动经理 (sr.) Customer Engagement Manager

Pfizer

5 years pharmaceutical industry experience
3 years consumer marketing and social media
Digital analytics and patient-centric solution design
The Customer Engagement Manager will develop comprehensive patient support programs to enhance therapy adherence and the overall patient journey

Job Summary

  • The Customer Engagement Manager will develop comprehensive patient support programs to enhance therapy adherence and the overall patient journey.
  • This role requires coordinating with internal and external teams to ensure seamless service delivery while maintaining high-quality compliance standards.
  • Candidates must have a Bachelor's degree and at least 5 years of experience in patient marketing or related functions within the pharmaceutical industry.

Matching Summary

The Customer Engagement Manager will develop comprehensive patient support programs to enhance therapy adherence and the overall patient journey.

Skills & Requirements

Must-have

  • 5 years pharmaceutical industry experience
  • 3 years consumer marketing and social media
  • Digital analytics and patient-centric solution design

Nice-to-have

  • Experience in chronic disease areas like obesity
  • Proven track record in referral systems
  • Background in insurance collaboration models

Key Requirements

  • Bachelor's degree in marketing, Digital Media, or Public Health
  • Minimum 5 years of pharmaceutical industry experience
  • At least 3 years in consumer marketing and social media platforms

Work Rights

Not specified

Tailored Resume

Cover Letter