Patient Svc Rep I Med Ctr

Advocate Health

Kenosha, WI, US
Pyy range $19.80 - $29.70; benefits: comprehensive...
Emergency room environment
Epic electronic medical record
Insurance verification/eligibility tools
Greets and checks in patients, ensures information accuracy, collects patient responsibility, and completes the registration process for walk-in patients

Job Summary

  • Greets and checks in patients, ensures information accuracy, collects patient responsibility, and completes the registration process for walk-in patients.
  • Verifies insurance benefits, obtains/calculates patient responsibility, communicates payment expectations, and refers patients to Financial Advocates when necessary.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Greets and checks in patients, ensures information accuracy, collects patient responsibility, and completes the registration process for walk-in patients.

Salary

Pay Range $19.80 - $29.70; Benefits: Comprehensive suite of Total Rewards; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Emergency Room environment
  • EPIC electronic medical record
  • insurance verification/eligibility tools
  • Microsoft Office
  • handle sensitive and confidential information
  • work collaboratively

Nice-to-have

  • proactively communicates issues
  • willingness and ability to work collaboratively
  • demonstrates a willingness
  • customer service and process improvement opportunities

Key Requirements

  • High School Graduate
  • 1 year of customer service or clerical/office experience
  • Knowledge of Medicare/HIPAA/EMTALA rules
  • Understanding of basic human anatomy, medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter