Customer Service - French/german/spanish/italian

Concentrix

Suzhou, China
Fluent french or german or spanish or italian
Strong customer service orientation
Effective written and verbal communication
The Sr Advisor I provides advanced technical support to clients regarding logistics, returns, and smart home products

Job Summary

  • The Sr Advisor I provides advanced technical support to clients regarding logistics, returns, and smart home products.
  • Candidates must communicate fluently in French, German, Spanish, or Italian through various channels including voice and email.
  • The role requires working a five-day schedule with two days off during evening hours from 15:00 to 24:00.

Matching Summary

The Sr Advisor I provides advanced technical support to clients regarding logistics, returns, and smart home products.

Skills & Requirements

Must-have

  • Fluent French or German or Spanish or Italian
  • Strong customer service orientation
  • Effective written and verbal communication
  • Problem solving skills
  • Attention to detail
  • Multi-tasking ability
  • Teamwork and independent work

Nice-to-have

  • Patience in customer contact situations
  • Professional tone and manner
  • Flexibility to adapt to changes quickly
  • Ability to propose service improvements
  • Experience with Amazon platforms

Key Requirements

  • Fluency in French, German, Spanish, or Italian
  • Dependable with proficient attention to detail
  • Ability to learn and solve problems effectively

Work Rights

Not specified

Tailored Resume

Cover Letter