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Wade Ford is seeking a Service Advisor to join their team in Oregon City, responsible for managing automotive service and repair requests while ensuring excellent customer communication. The ideal candidate should have prior experience in a similar role, a basic understanding of automotive mechanics, and a strong commitment to customer service.
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Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 75
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Wade Ford is seeking a Service Advisor to join their team in Oregon City, responsible for managing automotive service and repair requests while ensuring excellent customer communication. The ideal candidate should have prior experience in a similar role, a basic understanding of automotive mechanics, and a strong commitment to customer service.
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Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Developing estimates
Writing repair orders
Maintaining customer records
Communicating with customers and technicians
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
Acceptable driving record and a valid driver's license